Adaptify Privacy Policy
Introduction
Adaptify, Inc. (“Adaptify,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our platform, or interact with our services.
This policy applies to all users of the Adaptify website and our Insurance Product Lifecycle Management (IPLM) platform.
Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:
Name, email address, phone number, and company details
Account credentials
Communications and inquiries submitted via forms or email
Uploaded content, including insurance product artifacts (e.g., manuals, forms, rate tables)
2.2 Automatically Collected Information
We may automatically collect:
IP address, browser type, and device information
Usage data (pages visited, time spent, interactions)
Cookies and similar tracking technologies
2.3 Third-Party Data
We may receive data from:
Analytics providers (e.g., Google Analytics)
Identity providers (e.g., SSO integrations)
Business partners and integrations
How We Use Information
We use collected information to:
Provide, operate, and improve the Adaptify platform
Enable product lifecycle workflows, rating simulations, and filings management
Authenticate users and ensure system security
Communicate with users (support, updates, product announcements)
Analyze usage trends and improve performance
Comply with legal and regulatory obligations
Use of Customer Data (Insurance Artifacts)
Adaptify processes customer-uploaded data (including forms, manuals, rating algorithms, and filings) strictly to provide services.
We do not use customer data to train generalized AI models without explicit consent
Customer data remains the property of the customer
We implement strict access controls and data isolation
Sharing and Disclosure of Information
We do not sell personal data. We may share information with:
Service Providers: Hosting, analytics, security, and support vendors
Business Transfers: In connection with mergers, acquisitions, or asset sales
Legal Requirements: When required by law or to protect rights and safety
With Consent: When explicitly authorized by the user
6. Data Security
We implement industry-standard safeguards, including:
Encryption in transit and at rest
Role-based access controls
Audit logging and monitoring
Secure cloud infrastructure
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information:
As long as necessary to provide services
To comply with legal obligations
To resolve disputes and enforce agreements
Customers may request deletion of their data subject to contractual and regulatory requirements.
8. Your Rights and Choices
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Object to or restrict processing
Request data portability
To exercise these rights, contact: privacy@adaptify.com
Cookies and Tracking Technologies
We use cookies to:
Maintain sessions and authentication
Analyze site usage
Improve user experience
Users can control cookies via browser settings.
International Data Transfers
Adaptify may process data in the United States and other jurisdictions. We implement safeguards such as:
Standard contractual clauses
Data processing agreements
11. Children's Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, contact:
Adaptify, Inc.
Email: privacy@adaptify.com